Frequently Asked Questions
Yes! We are committed to exceptional service. Not only do we have professional on-site maintenance, we offer 3-hour Service Response during normal business hours and emergency service 24/7/365
We are always happy to help! You can request maintenance service from the convenience of your own home, via our Resident Portal! You may choose to be present when maintenance arrives and give a preferred time, or you may give permission for us to enter with your absence. *Tip: Download the Resident Portal app For Even more convenience.
Our residents are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction. Non-Emergency service requests are handled during regular business hours.
You can submit your application anytime online or stop by during regular office hours to submit an application in person.
We make it easy for you to pay your rent. Simply create a login to your resident services portal where you can pay by electronic check, credit or debit card. You can even pay your rent on your own schedule by taking advantage of our flexible payment options at GetFlex.com.
We are excited for you to call Desert Sage home! We accept electronic payments from the convenience of your own home, at least 5 days before your scheduled move-in date. Or pay on your move-in date with a money order, your choice! Our move-in expenses include a security deposit and first month's rent (Prorated rent will depend on move-in date).
Your rent payment includes your monthly rent plus any additional bundle services you signed up for at the time of your lease. We do not include utility services such as water or electricity in your rental rate. Rent is due on the 1st of every month. Never stress about making a payment by setting up automatic electronic payments through our resident portal!
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Our team is always ready to answer your questions.